Shipping Policy

Last updated: September 17, 2026

This policy explains how Productech Corporation ships orders placed through productech.shop.

Order processing

Orders are typically processed within 1–2 business days of purchase. Orders placed on weekends or holidays are processed the next business day. You'll receive a confirmation email once your order has shipped.

Shipping methods & timelines

We offer standard and expedited shipping through major national carriers. Estimated delivery times are provided at checkout and are typically 3–7 business days for standard shipping within the continental United States; expedited options are faster and priced accordingly.

Shipping costs

Shipping costs are calculated at checkout based on destination, package weight, and selected shipping method. Any thresholds for free shipping will be clearly displayed on our site.

International orders

Where available, international shipping timelines and costs vary by destination and are shown at checkout. Customers are responsible for any customs duties, taxes, or import fees charged by their destination country.

Order tracking

A tracking number is provided by email once your order ships. Please allow up to 24 hours for tracking information to update after shipment.

Delays & exceptions

Delivery estimates are not guaranteed. Weather, carrier delays, high order volume, and incorrect address information can extend delivery times beyond the original estimate. We'll notify you of any significant delay we're aware of.

Lost or damaged shipments

If your order arrives damaged or does not arrive within the expected timeframe, contact us within 14 days of the expected delivery date so we can file a claim with the carrier and arrange a replacement or refund as appropriate.

Contact us

Shipping questions can be sent to info@productech.shop or +1 (315) 883-2603.